Gift Box

Special delivery: a package overflowing with thoughtfulness! We can curate a box filled with your loved ones' faves. Combine hair ties, bookmarks, and just about anything that will brighten up their day.

Step 1: Submit the order form/s for the specific product/s that you want to purchase.

Step 2: Fill out the Gift Box order form.

You can include any product in the box. All the items will be packed in a kraft box (available in different sizes) with a customised gift tag and wrapper. 

Please specify the product name and set number (as indicated in your other order form/s). See example below and follow the format:

Gift Box 1 

• Item 1: Hair Tie Set #1
• Item 2: Hair Tie Set #2
• Item 3: Headband Set #1
• Item 4: Paperclip Bookmark Set #1
• Item 5: Combo Set #1

Please place your order here.

Singapore

• PayLah
• PayNow

Philippines

• BPI
• BDO
• GCash

We do not accept cash on delivery.

Kindly send us proof of payment via WhatsApp/Viber (+65 9014 0301), email (littletreepalatte@gmail.com), or Instagram DM (@littletreepalette / @littletreepalettesg).

Your order will be processed after payment confirmation.

Orders are dispatched around 3-10 working days after payment confirmation. Processing time is longer (around 11-15 working days) for customised orders and those placed during peak season (e.g. Teacher's Day, Children's Day, Christmas). If you need the items urgently, please indicate it in the "requests" section of the order form. We will do our best to expedite your order.

Our products are currently available in Singapore and the Philippines.

Orders within Singapore are shipped via Ninja Van courier. We charge a flat rate of $5.00 per mailer bag. However since the gift boxes are bulky, shipping fee may be higher depending on the quantity of your order. Shipping takes around 2-5 working days. Other options include Grab, Lalamove, or self-collection.

Orders within Metro Manila and selected areas in the National Capital Region (NCR), Philippines are shipped via AP Cargo courier (flat rate of ₱100.00 per mailer bag). Shipping fee may also be higher, depending on the quantity of gift boxes ordered. Shipping takes around 2-5 days working days. For other provincial areas, these are shipped via LBC. Shipping fee and delivery period depends on your specific location. We also allow same-day delivery via Grab or Lalamove.

The customers are responsible for booking and payment of Grab or Lalamove deliveries.

Change of Mind

Please ensure that you ordered the correct items before proceeding to the payment section. We will not offer refunds/exchanges if you change your mind or accidentally ordered the incorrect item.

Defects and Other Issues

Upon completion of your order, kindly await our email/message for photos of the final items and details for dispatch. Please inspect all the items that you received and inform us immediately if there are any issues (e.g. defects, wrong item/s). You can email us at littletreepalette@gmail.com or message us directly via our Instagram/Facebook accounts. We will then guide you through the process on how to get the correct item/s.

Refund Policy

We will only partial offer refunds for defective or incorrect item/s.

If you do not wish to receive the correct item/s anymore, kindly inform us and we will process your refund accordingly.